media port MERCEDES-BENZ E-Class SEDAN 2013 W212 Owner's Manual

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Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236
(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can obtain additional information about
vehicle safety from:
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz

Limited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including

notice pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R as otherwise required or permitted by law.
Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system. Information on copyright
Registered trademarks
Registered trademarks:
R Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Prince. 26
Introduction

Page 29 of 420

R
iPod ®
and iTunes ®
are registered
trademarks of Apple Inc.
R Logic7 ®
is a registered trademark of
Harman International Industries.
R Microsoft ®
and Windows media ®
are
registered trademarks of Microsoft
Corporation.
R SIRIUS is a registered trademark of Sirius
XM radio Inc.
R HD Radio is a registered trademark of
iBiquity Digital Corporation.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZAGATSurvey ®
and related brands are
registered trademarks of ZagatSurvey,
LLC. FreeType
Portions of this software are copyright ©
2005
The FreeType Project (www.freetype.org). All
rights reserved. ©
1996-2000 by David
Turner, Robert Wilhelm, and Werner Lemberg. Gnu compiler
Copyright ©
1982, 1986 Regents of the
University of California. All rights reserved.
The Berkeley software License Agreement
specifies the terms and conditions for
redistribution. Redistributions and use in
source and binary forms, with or without
modification,

are permitted provided that the
following conditions are met:
1. Redistribution of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
2. Redistribution in binary form must reproduce the above copyright notice,
this list of conditions and the following
disclaimer in the documentation and/or
other materials provided with the
distribution. 3. All advertising materials mentioning
features or use of this software must
display the following acknowledgment:
This

product includes software developed
by the University of California, Berkeley
and its contributors.
4. Neither the name of the University nor the names
of its contributors may be used to
endorse or promote products derived
from this software without specific prior
written permission.
THIS SOFTWARE IS PROVIDED BY THE
REGENTS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR

PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE REGENTS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE. Introduction
27 Z

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Important safety notes
G
WARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions
included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Always adapt your driving style to
suit the prevailing road and weather
conditions and maintain a safe distance from
the vehicle in front. Drive carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the notes on tires,
recommended minimum tire tread depths,
etc. (Y page 362).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
Important safety notes i
Observe the "Important safety notes"
section ( Y page 67). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems are deactivated. There is an increased danger
of skidding and accidents.
Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become

inoperative. Observe the information
on the ABS warning lamp ( Y page 278) and
display messages which may be shown in the
instrument cluster (Y page 247).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about 5 mph
(8 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even if you only brake gently.
The yellow ! ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is
running.
Braking X
If ABS intervenes:
continue to depress the
brake pedal vigorously until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
The pulsating brake pedal can be an
indication of hazardous road conditions, and
functions as a reminder to take extra care
while driving. BAS (Brake Assist System)
i Observe the "Important safety notes"
section ( Y page 67). Driving safety systems
67
Safety Z

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the instrument cluster does not flash. In such
situations, ESP
®

will not stabilize the vehicle.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R traction control is still activated.
R PRE-SAFE ®
is no longer available, nor is it
activated if you brake firmly and ESP ®
intervenes.
R PRE-SAFE ®
Brake is no longer available; it
is also not activated if you brake firmly and
ESP ®
intervenes.
R ABS still provides support when you brake.
R engine torque is no longer limited and the
drive wheels are able to spin. The spinning
wheels produce a cutting effect for better
traction.
Vehicles with ECO start/stop function: the
ECO start/stop function switches the engine
off automatically when the vehicle comes to
a stop. The engine starts automatically when
the driver wants to pull away again. ESP ®
remains in its previously selected status.
Example: if ESP ®
was deactivated before the
engine was switched off, ESP ®
remains
deactivated when the engine is switched on
again. EBD (electronic brake force
distribution)
i Observe the "Important safety notes"
section ( Y page 67).G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases

the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified
specialist workshop.
Observe information regarding indicator and
warning lamps ( Y page 278) as well as
display messages

(Y page 248).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking. ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In
addition to the braking function, ADAPTIVE
BRAKE also has the HOLD function
(Y page 196) and hill start assist
(Y page 156). PRE-SAFE
®
Brake
i Observe the "Important safety notes"
section ( Y page 67).
PRE-SAFE ®


Brake is only available in vehicles
with DISTRONIC PLUS.
PRE-SAFE ®
Brake can help you to minimize
the risk of a collision with a vehicle ahead or
reduce the effects of such a collision. If PRE-
SAFE ®
Brake detects a risk of collision, you
will be warned visually and acoustically as
well as by automatic braking. PRE-SAFE ®
Brake cannot prevent a collision without your
intervention.
Above a speed of around 4 mph (7 km/h), this
function warns you if you are very quickly
approaching a vehicle in front. An
intermittent warning tone will then sound and
the · distance warning lamp will light up
in the instrument cluster.
X Brake immediately in order to increase the
distance from the vehicle in front.
or
X Take evasive action provided it is safe to do
so.72
Driving safety systems
Safety

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ignition lock. The SmartKey must be in the
vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key :
Release catch
; Mechanical key
X Push release catch : in the direction of
the arrow and at the same time remove
mechanical key ; from the SmartKey.SmartKey battery
Important safety notes G
WARNING
Batteries contain toxic and caustic
substances. For this reason, keep batteries
out of the reach of children.
If
a battery has been swallowed, seek medical
help immediately. G
WARNING
The SmartKey batteries contain perchlorate
material, which may require special handling and regard for the environment. Observe
government disposal guidelines. California
residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Mercedes-Benz recommends that you have
the

batteries replaced at a qualified specialist
workshop.
Checking the battery X
Press the & or % button.
The battery is working properly if battery
check lamp : lights up briefly.
The battery is discharged if battery check
lamp : does not light up briefly.
X Change the battery ( Y page 81).
i If
the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the & or % button:
R locks or
R unlocks the vehicle
i You can get a battery in any qualified
specialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X
Take the mechanical key out of the
SmartKey (Y page 80). SmartKey
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Opening/closing Z

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Problems with the SmartKey
Problem Possible causes/consequences and
M SolutionsYou cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the % or
& button.
If this does not work:
X Check the SmartKey battery (Y page 81) and replace it if
necessary ( Y page 81).
X Lock ( Y page 86) or unlock ( Y page 86) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Lock ( Y page 86) or unlock ( Y page 86) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for a long time.
X
Pull the door handle and then turn the SmartKey to position 2
in the ignition lock. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the
SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the

SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 81) and replace it if
necessary ( Y page 81).
X Lock ( Y page 86) or unlock ( Y page 86) the vehicle using
the mechanical key. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
83
Opening/closing Z

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Problem Possible causes/consequences and
M SolutionsYou have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 350).
or
X Jump-start the vehicle (Y page 352).
or
X Consult a qualified specialist workshop. Vehicles without
DIRECT SELECT lever
only:
The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started
using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock.84
SmartKey
Opening/closing

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X
Pull the trunk lid/tailgate down using
recess :.
X Wagon: allow the tailgate to drop into the
lock.
X If necessary, lock the vehicle with
the & button on the SmartKey
(Y page 79) or with KEYLESS-GO
(Y page 79).
i If a KEYLESS-GO key is detected in the
trunk/cargo compartment, the trunk lid/
tailgate will not lock.
Sedan: the trunk lid then opens again. Opening/closing automatically from
outside
Important safety notes G
WARNING
Ensure that the trunk lid/tailgate is closed
when the engine is running and the vehicle is
in motion. Among other dangers, deadly
carbon monoxide (CO) may enter the vehicle
interior and cause unconsciousness and even
death.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Opening You can open the trunk lid/tailgate
automatically using the SmartKey or the
handle in the trunk lid/tailgate.
X
Press and hold the F
button on the key
until the trunk lid/tailgate opens.
or
X If the trunk lid/tailgate is unlocked, pull the
handle

of the trunk lid/tailgate and let it go
again immediately ( Y page 88). Closing G
WARNING
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always

keep hands and fingers away from the
trunk opening when closing the trunk lid. Be
especially careful when small children are
around. To stop the closing procedure, do one
of the following:
R Press button F on the SmartKey.
R Press the remote trunk opening/closing
switch (on the driver's door).
R Press the trunk closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull the trunk lid handle.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. Closing button and locking button (example:
Sedan)
:
Closing button
; Locking button
Sedan: on vehicles with the trunk lid remote
closing feature, you can close the trunk lid
automatically. On vehicles with trunk lid
remote

closing feature and KEYLESS-GO, you Trunk/cargo compartment
89
Opening/closing Z

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X
Take the mechanical key out of the
SmartKey (Y page 80).
X Insert mechanical key ; into the opening
in paneling :.
X Turn mechanical key ; 90° clockwise.
X Push mechanical key ; in the direction of
the arrow and open the tailgate. Side windows
Important safety notes
G
WARNING
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The door windows are equipped with
automatic

operation and the anti-entrapment
feature. If in automatic mode a door window
encounters an obstruction that blocks its
path, the anti-entrapment feature will stop the
door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the windows by pressing and
holding the & button on the SmartKey or
by pressing and holding the lock button
(vehicles with KEYLESS-GO) on an outside
door handle, the anti-entrapment feature will
not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening. G
WARNING
Do not keep any part of your body up against
the
window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window. Opening and closing the side
windows
The

switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows

after you switch off the engine or Side windows
93
Opening/closing Z

Page 96 of 420

remove the SmartKey. This function is
available for up to five minutes or until the
driver's
or front-passenger door is opened.
i When the override feature for the side
windows is activated ( Y page 66), the side
windows cannot be operated from the rear. Convenience opening
General notes You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
R
unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
R switch on the seat ventilation for the
driver's seat
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
Convenience opening X
Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the % button until the
side
windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
X Press and hold the %
button again until
the panorama roof with power tilt/sliding
panel is in the desired position.
X To interrupt convenience opening:
release the % button. Convenience closing
Important safety notes G
WARNING
When closing the door windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel, make sure that there is no
danger

of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as follows:
R Release the & button to stop the closing
procedure. To open, press and hold the
% button. To continue the closing
procedure after making sure that there is
no danger of anyone being harmed by the
closing procedure, press and hold the
& button.
Vehicles with KEYLESS-GO:
R Release the sensor surface on the outside
door handle to stop the closing procedure.
R Immediately pull on the same outside door
handle and hold firmly. The door windows
and the sliding sunroof or panorama roof
with power tilt/sliding panel will open for
as long as the door handle is held but the
door is not opened.
When you lock the vehicle, you can
simultaneously:
R close the side windows
R close the sliding sunroof or the panorama
roof with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds.
Using the SmartKey The SmartKey must be close to the driver's
door handle.
X
Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the & button until the
side
windows and the sliding sunroof or the94
Side windows
Opening/closing

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